How we are managed and governed
At Saint Joseph’s Shankill we strive for excellence: Excellence in our care, in our staff, in our services and in our facilities all stemming from good governance.
Our ‘home from home’ philosophy is only possible because of our investment in our models of care, and the overseeing of our quality management systems and strategies and action plans.
We continually audit ourselves, and our services.
These systems and strategies are implemented at Household level and reviewed by our Management Team.
Our Board of Directors are all experienced in governance at the highest level and oversee the running of the organisation and monitor a range of performance indicators including clinical risk management, financial management and HR management.
Saint Joseph’s Shankill is a service of and is supported financially and administratively by Saint John of God Hospital CLG which is governed by Emma Balmaine, Chief Executive and the Board of Directors.
CHY 18282 / RCN 20069858
How we are regulated
Saint Joseph’s Shankill is a registered designated centre for older people as determined in the Health Act 2007 (Regulations 2013).
We welcome HIQA (the Health Information and Quality Authority) as the independent Authority established to drive high quality and safe care for people using our service.
There is a Patient Advocacy Service available for you to access, which is a free, independent, and confidential service to help people to make a complaint and to access the complaints process with thin nursing homes. This is a service fully funded by the Department of Health.